He doesn’t live in a garbage can on Sesame Street, he lives in our accounts receivable and accounts payable office. Let’s set the stage. Cookies have been selling like MAD. We are buying more from our suppliers than ever before. And since we’ve worked with a few of them for a while we don’t start…

Remember that cookie manufacturer we started a while ago? Good news, business has taken off and people can’t get enough of the cookies! We’re thinking of expanding into retail stores. But there are a million retail stores, which we have no existing relationship with, and the transportation and storing of our cookies that we have…

Divots, bumps, collisions. All signs of friction. All opportunities for growth.

The why matters. Two showed up. One was afraid, the other was glad. Two departed. One out of anger, another out of acceptance. The source, the why, the place from which you are acting, what does it take to plant in better ground?

Hospitality, the art of intentionally extending kindness in spaces you belong to or own. What does it look like to steward hospitality well? Care What can I do to make them feel loved? Awareness How do they feel loved? Am I paying attention to what they’ve told me? Creativity I can’t do it all, so…