I kept leaving meetings that felt like turf wars. Every concession on my end felt like ground they’d gained, and somehow I felt like I needed to defend my territory. Instead of aligning our troops to march in the same direction, they were colliding head-to-head. But I had no idea what I was doing to…

My favorite part of being human, is being human with other humans. Here’s when I felt fearful, you too? Here’s when I felt insignificant, you too? Here’s when I felt trapped, you too? Here’s when I felt joy, you too?

What you needed to hear was being said. It just wasn’t the loudest voice. Maximum volume and mute sound the same. In both cases, you can’t hear what they’re trying to say.

…about a topic that someone close to you loves that you wouldn’t pick up on your own. Read a book to build your empathy. Read a book to learn what a nutmeg play in soccer means.

If you did nothing as a leader but listen, would that be a win? Or is listening without action even worse? Better to know the qualm is not understood than to know it’s ignored.