What Are The Benefits To Being Customer Focused?

I sent a package to the wrong address. Totally my fault. I left a note on the door. I talked to the person in the neighboring apartment. I called the sign in the yard. I called the sign in the yard again, and again. I called the company. The customer service rep’s name was Matt….

If Your Words, Time, And Doubts Could Speak

A review reveals the preferences of the reviewer. Words reveal the hearts’ intent. Time spent reveals priorities. Doubts reveals perceived weaknesses. Based on your words, time, and doubts what is that revealing about you? Photo by Ali Choubin on Unsplash.

Seeking Out Differences

Differences can create harmony and sweet synergy. But you usually have to seek out those compliments, they don’t fall into your lap. One person loves the technical side, while the other loves the creative side – are you identifying that? Walk in their shoes, see how their interests differ from yours. And best yet, encourage…

Being The Change

Deeper than the ocean, more common than air, is the desire to be seen. When do you feel seen? Is it tied to who you are or how you perform? How do you encourage others to feel seen? Are you tying it to who they are or how they perform? Be the change you wish…

When There’s No Clear End

Today, you progressed. Maybe in a work project, a video game, or towards a health goal. While some paths have clear endings, others concealing their destination ending abruptly as you turn a corner or lead into misty forests. Progress, especially, on paths without a clear end are uniquely difficult. Where is the finish line –…