Interviewing is a skill, and in the typical format of 30 minutes, a very challenging one. Although in a perfect world candidates would perform the job and you’d be able to observe their behavior in an environment where a bystander, someone rushing to the elevator, was actually the interviewer, these two questions have proven very…

These companies all have something in common, they are remarkable. Out of the ordinary. As Seth Godin would say, a Purple Cow. I think the world, and your business, would be better off by being a little more remarkable, like a Purple Cow. Patagonia This outdoor company has one of the best return policies, ever….

Below are two of my favorite quotes from, “A Gentleman In Moscow.“ “What matters in life is not whether we receive a round of applause; what matters is whether we have the courage to venture forth despite the uncertainty of acclaim.” “What can a first impression tell us about anyone? Why, no more than a…

How does design impact behavior, actions, decisions, etc. In the book, “Happy City” it says:” Road studies have found that most of us drive not according to posted speed limits, but according to how safe the road feels. We drive as fast as road designs tell us to drive. The result: drivers kill four times…

In your personal life, “first times” are often moments we reflect back on with a found smile and childhood twinkle in our eyes. In your professional life, ” first times” are worth reflecting on , and often laughing about, too. At the beginning of your career maybe some of your “first times” were learning to…