Being an employee is like being payed to learn with someone else taking the majority of the risk. That’s a special opportunity. Bring that mindset tomorrow. Photo by Joel Filipe on Unsplash.
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The Shoes Of Your Customers
It is not hard for creators to make great arguments for mediocre ideas or give great explanations for indecipherable ideas. In the real world creators won’t be there to give clues. – Sprint, by Jake Knapp Have you ever given someone a new toy or an application you’re very found of and then watched them…
Business Interests And Customer Interests
Ideally business interests align with customer interests. After all, what makes a customer happy often benefits the company. However, this is not always true. If removing a pain, creating value, doesn’t change customer behavior, it’s not valuable. A statistic you’ll hear is 9x better is required for a customer to change. Is your solution 9x…
Two General Pieces Of Career Advice
Two pieces of career advice that general apply across roles: Firstly, always align features, ideas, etc. with business objectives or an OKR, e.g. higher conversion & retention, reduce churn. There is often a “one metric that matters” and no matter your role in the company, clearly communicating how you impact that metric is super important….
Problems Worth Solving
Every company is host to a diverse range of roles. For example, a product manager is responsible for identifying 1) what problems are worth solving and 2) what features are needed to solve that problem. Engineers and designers are then responsible for owning how that gets done, with insight and prioritization from the product manager…