We make decisions based on our level of confidence. In the realm of fast food, I will always choose either In-N-Out or Taco Bell because I am confident in their superior offerings, e.g. double doubles and quesaritos. I will choose to vote for you based on my confidence in your ability to act in accordance…

I went rock climbing outside for the first time this weekend in beautiful Maple Canyon, Utah and it was a blast! However, a common mistake of beginner climbers is to use their hands to pull up their entire body weight. This quickly exhausts your arm and will make you shake like a leaf. I speak…

Two common mistakes salespeople make are: 1) Bringing up objections that didn’t exist in the mind of the customer2) Sharing information that is irrelevant These mistakes are both fairly self explanatory, when you bring up objection that other customers have had and the customer you’re speaking to at the moment didn’t have, it becomes messy….

Define your terms, always. Value is defined as the meeting point between a need and the fulfillment of that need. What are your needs? What are mine? To determine what is valuable to you specifically, you must first answer the above. Personally I didn’t write down a list of activities, but rather some guiding principle….

(Written by someone who’s not naturally good at accepting compliments.) Excepting compliments is important because 1) it’s going to either encourage or discourage certain behavior 2) it speaks to who you are as an individual. First, let’s observe how not to accept a compliment. Making the person who gave the compliment feel bad for complimenting…