Many silicon valley entrepreneurs make the mistake of justifying their lack of revenue by focusing on their large user base.

This is often detrimental.

Not only to the company, as they’ll likely discover when they find themselves boarding up the windows, but also to the customers because there experience will be subpar.

Be unapologetic about making money.

You can’t take care of your customers and make your products better if you aren’t profitable.

Customers can’t hold you accountable if they don’t pay for your product.

Even in the rare cases where a company does scale to the level where they can be profitable from ads or other revenue streams, not charging your customer can make them a lot less invested in your product.