Afraid to learn.
That’s a desolate land I’d never like to visit.
But when someone asks for advice, whether you’re knowledgeable on the topic or not, it’s easy to jump into a position of diagnosis rather than learning.
Learning about the root of the problem.
Why the feel it’s a problem.
What they’ve done in the past to remedy this.
Don’t let your ego get in the way of learning.
Everyone involved will be better off for it.